Quality Management

Standard out of Conviction

Total Awareness must exist on all levels of a company. For this reason, quality management at Roeser is at once a priority for management and a daily duty for each individual employee. It is no coincidence that we are among the most client-oriented companies in our sector.

Our quality politics are determined by the following principles:

• Clients have needs. We meet them through reliable services, competent consultation and flawless order processing.

• Most errors can be avoided. And it is always better to avoid errors than to try and correct them later.

• One earns trust and recognition through one’s conduct and daily performance.

• Agreements met with our clients and suppliers are binding for each and every employee.

We create a working environment that offers each member or our team the opportunity to achieve the intended target, for only engaged, motivated employees can successfully produce flawless internal results, which can in turn be passed on to the client externally.

The framework of our quality politics is the quality management system pursuant to DIN EN ISO 9001:2000 and 13485:2003. Regular internal as well as independent external reviews of the quality standard are therefore guaranteed.

And since standing still is actually a step backwards, we continuously develop our services for the best-possible patient care.

 

Download:

DIN EN ISO 13485.pdf (1,7 MB)

DIN EN ISO 9001.pdf (1,7 MB)